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Service Request

  1. Product
  2. Request
  3. Upgrades
  4. Accessories
  5. Customer Details
  6. Summary
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Product

Select system and parts
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Product image for RaySafe Solo
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Product image for RaySafe i2
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Product image for RaySafe 452
Product image for Fluke Biomedical IDA-6
Choose System

Choose your system to the left. If your RaySafe device is not listed here, please contact our Customer Service team for further information.

Request

RaySafe plans

Request Type
Select this option if you are not currently a member of the RaySafe Service Program and wish to participate. The product includes adjustment and calibration, product enhancements, preventive maintenance, faster turn-around time and extended hardware warranty.
Select this option if you are participating in the annual RaySafe Service Program.
Select this option for a complete system calibration (without a RaySafe Service Program).
Check this option if you have experienced any problems with your instrument. Please describe the issue below.

Information on assessment of compliance with specification




Information on assessment of compliance with specification*

Products

Request type

Upgrades

Select upgrades and buy additional detectors

Products

Request type

Accessories

Purchase accessories

Products

Request type

Customer Details

Contact Info
Customer Details
The customer details that you enter here is the information that will be on the calibration certificate.
Return Address
Click the calendar icon to use the date picker or use a YYYY-MM-DD format.
Billing Address

Quotation

One file only.
10 MB limit.
Allowed types: jpg, png, pdf.

Additional Comments

Upload any other images or documents that will help in explaining.
One file only.
10 MB limit.
Allowed types: jpg, png, pdf.

Products

Request type

Summary

Please review the below to ensure it is correct. When you click submit, you will receive instructions for sending your device.

Products

Request type

Contact Info

[webform_submission:values:contact_info:value]

Shipping Date[webform_submission:values:shipping_date:raw]
Shipping Carrier

Billing Information

Customer Details

[webform_submission:values:customer_address:value]

Return Address

Same as Customer address

Billing Address

Same as Customer address